A personal and tailored approach
We provide a comprehensive range of boutique fund services delivered from our offices in the Cayman Islands, Guernsey, Isle of Man, Jersey, Luxembourg and United States to support the needs of clients, and their investors, all over the world ensuring they achieve their ambition and goals. We are able to provide client-focused solutions locally on a global platform.
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Our clients include global emerging managers looking to launch their first fund through to established fund managers and independent sponsors. Fund managers and independent sponsors share similar operational requirements and have the need to provide accurate and timely reporting to investors. Our expertise, and entrepreneurial mindset, coupled with a boutique service approach, allows fund managers and independent sponsors to focus on what matters most – sourcing investments, identifying investors and execution.
Our best-in-class technology enables us to efficiently support a multitude of fund strategies and provide accurate and timely reporting to managers and investors and supports the entire fund lifecycle. Our approach is personal and tailored and we aim to be more than just a service provider, we will be an extension to your business and a true partner.
RYAN TAYLOR
Head of Funds – Jersey
RYAN TAYLOR
Head of Funds – Jersey
“Suntera Global has provided great service and assistance to our Firm, our clients and our investor base over the years. The team at Suntera Global is always willing to work with us and appreciated the demands of the business. We appreciate their dedication and commitment to ensuring that the rights of the investors are always paramount.”
“ We have had the privilege of working with Suntera Global for years. Their commitment in understanding the business of their client and dealing with all requests with extreme competence has made a great difference in supporting our operations in Cayman.”
“We are very proud to announce our partnership with Suntera Fund Services as our Fund Administrator for the Talbridge Capital GP Fund and future funds. We are extremely grateful for the team at Suntera in working with us so closely. Giving our investors so much confidence knowing we have hand-selected one of the best Fund Admins to handle our funds accounting, taxes, distributions, KYC/AML and overall money management. Bringing on third party institutional partners makes a world of difference for funds and investors. Especially since we are growing the largest GP Fund in America.”
“I have been very impressed with the services I have received. The team are quick to respond and coordinate between departments, so everyone is aware of the fund’s current workstream. As a relatively young fund there are a lot of processes that we’re constantly updating, and Suntera has helped by providing support and best practices where applicable and accommodating our needs amid all the changes! We are building a great working relationship which will continue to grow in the future.”
“As a family office we are always looking at new and diverse investment opportunities. When setting up a Guernsey regulated structure, we needed a full understanding of the requirements so approached Suntera. The team were instantly extremely supportive and professional, and their advice was invaluable. They are sensitive to their client’s needs and flexible in their approach. We were on a tight deadline and Suntera consistently met all targets. The relationship continues and I am very much enjoying working with Suntera. I have no hesitation in recommending them.”
"We chose Suntera because two of our directors had previously had positive experiences with Suntera in different roles. We found Suntera to be proactive in their onboarding process particularly in their assistance in overcoming the various obstacles raised by the tight timescale. We had excellent communication from Suntera and were kept fully up to date throughout the onboarding process. We would certainly highly recommend Suntera for their proactive, problem solving and professional approach. Should the opportunity arise in the future we would certainly use Suntera's services again."
We have designed our fund services for two equally important parties with varying needs:
You and Your Investors.
"No two funds are the same. Why should our fund administration solutions be? We designed our services with this in mind, providing tailored solutions for private fund managers and investors. Our commitment to transparency, accuracy, and client satisfaction sets us apart, empowering our clients to navigate the complexities of the dynamic investment landscape with confidence."
MICHAEL VON BEVERN
Co-Managing Director – Americas
MICHAEL VON BEVERN
Co-Managing Director – Americas
Launching a first-time fund is overwhelming. The growing to-do list and the decisions to be made seem never ending. Identifying the right service providers from the start can help emerging managers streamline the fund launch process, minimise costly mistakes, and establish the building blocks to efficiently scale as the fund grows. Emerging managers require a fund administrator that will leverage their knowledge and network to set them on the path to success.
As a first-time fund manager, we knew we needed a true partner – one who was knowledgeable and would be quick to offer suggestions on industry best practices. We ultimately wanted to align ourselves with a firm that would become part of our team. We were looking for a fund administrator we could grow with.
In this case study, an emerging manager sought a hands-on partner to help work through the complex fund launch process and provide fund administration services on an ongoing basis.
The emerging manager had several fund operational challenges they needed to work through, including choosing the most tax efficient fund structure, expensing organisational costs in accordance with GAAP, and investor reporting best practices.
The Suntera team knew the industry and our needs inside and out. They had the confidence to tell us when we should be thinking differently about something and made us feel confident in our preparedness to handle investor needs.”
Venture Capital Fund Portfolio Manager
From day one, we partner closely to help emerging managers navigate the many fund structure and operational considerations that need to be addressed at the fund’s inception to eliminate costly mistakes down the road.
Suntera acted as a partner from the initial conversation. We actively listened and asked a lot of questions to ensure we understood the strategy, the manager’s objectives, and their challenges. We invested non-billable hours in providing consultative services addressing fund setup questions, reviewing business plans and providing guidance on fee structures.
The Suntera team was quick to recommend service providers for key roles and offer insight on best practice standards and fund operating matters, which the client incorporated into the fund’s offering memorandum.
Our experience working with first-time funds, our willingness to immediately jump in and roll up our sleeves and our technology suite were ultimately the reasons we won this client mandate over other fund administrators.
BETH MUELLER
Co-Managing Director
Americas
At Suntera, we approach each client relationship as a partnership, leveraging our expertise to propel you forward. From deciphering complex credit operating agreements to implementing an intricate waterfall calculation on our system, our team partners with private fund managers to ensure we get it right from the onset.
This case study is a private credit fund, and private credit funds by nature have many moving parts. Whether the opportunity is captured in an open- or closed-end fund structure, private credit strategies can prove difficult to execute accurately for the initiated fund administrator, regardless of size.
To execute we analyse every detail of the operating structure and every past transaction. In this case study, the fund is considered an operating company, not an investment company.
Each loan from the fund was issued with an Original Issue Discount (OID) that affected the amortisation.We specialise in being able to implement complex structures as described. Our approach is differentiated as many other fund administrators do not have such a deep credit bench, making ongoing service requirements a risky proposition for manager clients.
Suntera’s ability to anticipate difficulties, born of experience, saved the client future add-ons and manual manipulation, which would have increased their fee and reduced the accuracy and transparency delivered.
Six weeks after being hired, we published a two-and-a-half-year-old fund’s first audited financial statements with footnotes for optimal transparency.”
Michael Von Bevern, Suntera Americas
We read and understood the operating agreement, which, as complex as it was, would not have been easily decipherable for competitor teams devoid of ‘in-house’ credit fund experience.
We determined the appropriate system for fund books and records. At first, it appeared that the loans should drive system set up and selection, but in the end, the best decision was driven by our technology options. Our closed-end fund accounting system was chosen for this fund due to its flexibility with allocations.
This fund required keen attention to detail during the onboarding process to ensure it would operate correctly in perpetuity. Our understanding of this structure was deepened by back tracing the fund’s transactions into our system.
We received confirmation of set up and data accuracy from the fund’s auditor. Our thorough process provided transparency for everyone involved.
MICHAEL VON BEVERN
Co-Managing Director
Americas
Taking a fund to IPO is a comprehensive process and managers need confidence their administrator will have the knowledge and expertise on all recognised global exchanges.
In 2016 we were introduced to Suntera from one of their existing US clients as we were keen to launch our first Guernsey fund with the intention of taking this to IPO on the London Stock Exchange. We wanted to work with a Guernsey based administrator who could work with us to set up the fund, assist us before obtaining a Listing, throughout the listing journey process and beyond whilst operating in as a listed fund.
In this case study, the client sought an experienced partner with the ability to provide a proactive and quality service throughout all stages of the funds lifecycle as it moved from a Regulated fund, with a pool of investors who were well known to the manager, through the complexities to achieve a listing on the Specialist Fund Segment of the London Stock Exchange and having the high-end Governance experience required to operate a listed Fund.
We provide a range of services to our global clients wishing to list on recognised exchanges around the world, including listing agent and sponsor for clients looking to list their debt and/or equity on The International Stock Exchange (TISE).”
Mark Vidamour, Head of Corporate and Fund Services – Guernsey
From inception we worked hard to build a strong partnership with the manager to ensure they had a positive experience of launching their first Guernsey fund and future flagship vehicle.
Understanding their end goal was to obtain a listing, we gave them Suntera’s dedicated listing team who worked closely with them and guided them through the early formation stages preparing and building processes and practices required as a listed company. We provided them with a highly experienced director of regulated and listed fund and corporate structures and this enabled us to work closely with manager and board in identifying and selecting new independent board members and helped to begin enacting many of the requirements that would need to be in place following listing.
During the listing application stage we worked very closely with all stakeholders and together produced the documentation, often requiring in-depth review in relatively tight timeframes, and this partnership approach from all parties resulted in a successful admission to the Specialist Fund Segment of the London Stock Exchange in early 2018.
Following this successful milestone we have continued to support the manager and board with committees and governance schedules in order to ensure all listing and governance requirements are met.
Our flexible and open approach with the client in laying much of the initial groundwork helped to make the transition from a private to listed fund as seamless as possible and has ensured it continues to operate smoothly in a much more demanding environment from a corporate governance and disclosures basis.
MARK VIDAMOUR
Head of Corporate
and Fund Services –
Guernsey
Accessible, intuitive, built for growth
"Raising a fund is a complex dynamic between attracting investors, setting up the right fund structure, and implementing a seamless plan so that all the pieces come together. At Suntera Global, we provide private fund managers with the tools to efficiently run a fund through its lifecycle. From prospecting to onboarding investors to reporting, our technology enables private fund managers to efficiently manage fund operations while scaling growth."
Straight Through Processing
Secure Data Encryption
Cloud-Based Platform
GDPR Compliance
On-Demand Access
Cybersecurity Compliant
ILPA Template Compliant
MICHAEL VON BEVERN
Co-Managing Director - Americas
MICHAEL VON BEVERN
Co-Managing Director - Americas
