About The Role.

As a Manager of the Funds and Corporate Division in Jersey, you will lead and manage a growing administration team and work directly with the Client Service Director and department head to support the expansion of the business line and its service offering. 

Your duties will include:

• Manage, mentor, and develop team members, fostering a high-performing and supportive team culture 
• Oversee day-to-day team outputs, ensuring quality, accuracy, and timelines of work 
• Identify training needs and implement development plans to support individual growth and succession planning
• Motivate and engage the team, promoting accountability and continuous improvement 
  
  

• Deliver consistently high-quality client services across all mandates 
• Act as primary relationship lead for key clients across their lifecycle, building and maintaining strong, long-term partnerships
• Proactively respond to client needs and identify opportunities to enhance services and grow revenue 
• Ensure smooth onboarding processes, including compliance with regulatory requirements and internal policies and procedures 
• Develop and maintain relationships with intermediaries, advisors and stakeholders
• Support the growth of the Funds and Corporate offering through client retention, repeat business and new business opportunities 

• Ensure team timesheets are completed daily, ensuring accuracy and appropriateness
• Oversee the efficient billing process and identify additional billing opportunities. Ensure bills are sent to clients timely, manage cash collection and monitor aged debt receivables 
• Drive operational efficiencies within the team and have due regard for recoverability and profitability 
• Be involved with the development, implementation and maintenance of robust and effective policies and procedures for Suntera and clients, where appropriate
• Ensure adherence to internal controls, risk management frameworks and compliance standards 
  
  

• Demonstrate an excellent understanding of the local regulatory environment, relevant markets, policies and procedures and applicable laws 
• Ensure strong corporate governance standards are maintained across all client structures 
• Support the team and clients by demonstrating technical expertise, and provide support on complex work and technical matters
• Have a sound understanding of risk management and mitigation, identifying key risk as they arise and liaising with client service director and compliance as necessary 
  
  

• Build strong working relationships with internal departments and support functions, particularly the client compliance team 
• Collaborate with colleagues across jurisdictions within the wider group to deliver integrated solutions. Demonstrate a ‘one team’ attitude
• Contribute to group wide initiatives and share best practices