The Integration Director (Concierge Manager) provides end‑to‑end coordination, continuity and delivery discipline for an individual acquisition from due diligence, ensuring integration activity is executable, controlled and aligned to the investment case. The role acts as a single, trusted point of orchestration across deal teams, functional workstreams and governance forums, without owning functional decisions or diluting accountability. This individual acts as the central point of contact, ensuring clarity, alignment, and a seamless experience for all parties.
The role requires exceptional communication, organisational capability, and business acumen. Success relies on the ability to anticipate issues, maintain momentum across several simultaneous acquisitions, and ensure that Suntera’s standards, culture, and strategic goals are consistently upheld. Part of the M&A Enablement Team, operating alongside (not within) the deal team, and leading the Integration Management Office (IMO) for assigned transactions.
This is a global role and can be based at any of our European office locations.
Your duties will include:
- Protect and realise deal value by embedding integration thinking early and maintaining momentum through all lifecycle phases. Ensure Day 1 readiness, business continuity and controlled transition at legal completion. Deliver post‑close integration in a disciplined, sequenced and risk‑controlled manner, tracking value and synergies to completion.
- Design and implement a robust operating model, including policies, procedures, systems, controls and risk management frameworks, in line with regulatory requirements and Suntera Global standards.
- Lead firm level relationship management, managing and coordinating the relationship and sensitivities between Suntera, target firms and the deal/integration team.
- Serve as the primary liaison between Suntera and target business leadership teams, coordinating all activities and providing a concierge style service to manage and deal with all questions and issues in a structured, timely and transparent manner.
- Lead end-to-end cross-functional diligence coordination as the single point of orchestration. Translate function input into integration risks, dependencies and Day 1 implications and escalate integration-critical issues to inform deal decisions.
- Convert diligence findings into an executable integration plan and critical path. Establish and run the Integration Management Office (IMO). Confirm integration scope, sequencing, governance and resourcing ahead of legal completion.
- Coordinate Day 1 readiness across functional workstreams, acting as the central point for issue triage and escalation. Ensure governance and reporting cadence is live from Day 1.
- Post-merger integration and value delivery: run IMO governance and reporting cadence, coordinate cross-workstream dependencies and sequencing, track milestones, risks and value realisation and recommend PMI exit when criteria are met.
