Suntera Careers: Client Services Director CAY

Client Services
Director

Private Wealth & Corporate Services | Cayman Islands | Full Time

About Suntera.

Suntera Global is a leading international provider of fund, corporate and private wealth services, with over 45 years of experience and 550+ specialists supporting a diverse range of industries worldwide, empowering responsible ambition through professional delivery of governance, administration and accounting services, all while focusing on strong relationships and continually evolving to provide the best possible service to clients.

About The Role.

As a Client Service Director of the Private Wealth and Corporate Division in the Cayman Islands, you will be an integral part of the senior management team responsible for developing, growing and the operational excellence for our Private Wealth and Corporate Division in Cayman. With a core focus on a target client base including Trust and Corporate structures, you will also be responsible for managing the administration team and ensuring the control framework, policies and procedures and risk management environment are in place to run a legal and regulatory compliant business, working closely with the Head of Private Wealth, Compliance team and at times, the Managing Director to instil a top-down compliance-led culture.

The role will also include identifying business development opportunities alongside the Head of Private Wealth and assisting with all aspects of the new business process.
It is intended that as you progress through your career with Suntera, you will become an authorised signatory for Suntera and may become a director of the Suntera business. Appropriate training and guidance will be provided to help you achieve this progression.

Your duties will include:

Take ownership of the Cayman Private Wealth and Corporate division administration team management (alongside the management team), work alongside the Head of Private Wealth to develop a best-in-class approach to deliver exceptional client service and operational excellence
Maintain a pro-active and positive working environment, contributing to pulling the team towards shared goals and targets
Create strong relationships with other business lines, peers, and colleagues to ensure effective visibility and increased workability to deliver the wider jurisdiction and divisional business plan alongside the Head of Private Wealth
Lead larger client relationships, ensuring their needs are fulfilled by the team with strong governance considerations and timely execution of activities at the forefront of the teams mind
Manage with the team all risks related to Trust and Corporate work and ensure the Trustee’s Corporate Service Providers’ fiduciary responsibilities are followed
Foster a culture of compliance-led operational excellence to ensure the business operates and grows in a well-structured manner, which may include assisting the Head of Private Wealth with engaging with divisional counterparties to develop a cross-jurisdiction best in class operating model
Support and help with any change management processes to be implemented on the team
Continue to build a dedicated team with the required skill sets; and identify any training gaps and address them in a timely manner
Work with the Head of Private Wealth to input into planning new business initiatives in conjunction with the wider Group’s Private Wealth and Corporate Division strategy
Assist with preparation of quarterly board reports
Assist with writing articles for publications

What i love about my job

"I am incredibly proud to have been a part of Suntera Global for the past 11 years. Throughout this journey, I’ve had the opportunity to grow both personally and professionally, thanks to the supportive and inspiring environment fostered by the team. The company’s commitment to excellence, innovation, and collaboration has made every day a rewarding experience. I’ve been fortunate to work alongside talented colleagues who are not just co-workers but have become friends and mentors. The challenges we’ve faced together have only strengthened my dedication and loyalty to this company."

Justin Robinson
Senior Compliance Analyst

About you.

You will be an experienced individual with a strong knowledge of the Trust structures offered in Cayman and Company structures and related statutory requirements of local legislation.

The following attributes would also be advantageous:

A minimum of 10-15 years’ experience in the Private Wealth industry
A relevant professional qualification, such as STEP/ICSA Diploma (now CGI), ACCA or an applicable Legal or Accountancy degree, and/or master’s degree
Established relationships across the Private Wealth industry and a high market profile in the Private Wealth community including law firms, accountants, advisers etc.
Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels
Must have excellent Leadership and Management skills
A solution-driven attitude to problems
The ability to work using your own initiative and make decisions within corporate policies
A strong understanding of anti-money laundering policies and guidelines
Excellent organisation and communication skills, both in verbal and written form.
Strong relationship management skills and the ability to have difficult conversations. The person should inspire trust and confidence

Personal qualities

Integrity
Inspires client and team confidence
Adaptable and versatile
Assertive and confident
Discrete and tactful
Emotional resilience
‘Can do’ attitude
Role model
Appropriate office conduct and attitude to work

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

Apply now

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