About The Role.

This role is responsible for managing a portfolio of fund structures, overseeing day-to-day administration. The successful candidate will play a key role in ensuring operational excellence, regulatory compliance, and high-quality client service delivery. The position requires strong technical expertise across fund administration, cash management, fee calculation and billing, alongside the ability to manage multiple stakeholders in a fast-paced environment.

Your duties will include:

• Administer a portfolio of fund structures in accordance with governing documents, regulatory requirements, and internal policies
• Prepare and review client deliverables within agreed deadlines, ensuring accuracy and completeness
• Review fund documentation and ensure operational processes align with fund terms
• Oversee investor transactions, including subscriptions, redemptions, and transfers
• Maintain an in-depth understanding of client structures, funding flows, and responsibilities
• Execute payments accurately within online banking platforms, ensuring appropriate approvals, supporting documentation, and adherence to internal controls
• Review and approve payment instructions prepared by junior team members
• Monitor fund cash positions and ensure timely processing of all fund-related transactions
• Ensure compliance with internal controls, signatory requirements, and audit standards
• Calculate client service fees in accordance with agreed service fee schedules, fund documentation, and contractual arrangements
• Prepare and issue client invoices in a timely manner, aligned with service agreements and billing cycles
• Review fee calculations and invoices to ensure accuracy and completeness
• Monitor receivables and proactively follow up on outstanding balances to minimise aged debt
• Act as a point of escalation for complex billing queries and discrepancies
• Prepare and review reconciliations, accruals, and expense calculations
• Support NAV processes and ensure integrity of financial data
• Maintain accurate accounting records in relevant systems
• Liaise with auditors and respond to audit queries in a timely manner
• Act as a key point of contact for clients, investors, and third-party service providers
• Respond to client and investor queries promptly and professionally
• Build and maintain strong client relationships through proactive engagement and service delivery
• Participate in client calls and meetings, providing operational updates and insights
• Ensure compliance with Cayman Islands regulatory requirements, including AML/CFT, FATCA, and CRS
• Maintain up-to-date client and investor due diligence documentation
• Monitor regulatory filings and ensure all deadlines are met
• Identify and escalate risks, issues, and exceptions in a timely manner
• Review work outputs to ensure quality and adherence to standards
• Identify opportunities to improve workflows, efficiency, and controls
• Contribute to the development and enhancement of Policies & Procedures
• Participate in system improvements, automation initiatives, and special projects
• Support business growth through scalable operational practices