PRIVATE CREDIT LOAN OPERATIONS

LOAN ADMINISTRATION   |   LOAN AGENCY   |   CREDIT FUND ADMIN SUPPORT

Supporting Every Stage of the Loan Lifecycle.

Suntera Loan Operations brings loan administration, loan agency and credit fund administration in a single, integrated service model tailored to the operational needs of private credit manager throughout the fund lifecycle.

Suntera Loans Operations Graphic
$125B+ 400+ 11 T+0
Assets Under
Administration		 Funds Serviced Jurisdictions,
One Global Network		 Loan Onboarding
& Servicing

 

WHY SUNTERA

Connecting Every Stage of the Loan Lifecycle

Loan administration, loan agency and credit fund administration shouldn’t operate in silos. Suntera brings them together in one coordinated operating model creating a consistent flow of information from trade settlement through fund accounting and investor reporting.

Every engagement is tailored to your strategy, fund structure and operational nuances with dedicated teams across the Americas, EMEA and APAC regions, delivering the expertise and in time zone coverage your firm needs.

OUR SERVICES

Three disciplines. One team.

Loan Administration

The middle- and back-office for your credit book – one audited system of record from credit-agreement review through to the numbers booked into the NAV.

  • Legal documentation review with operational feasibility commentary

  • Security Master set-up – facilities, tranches and accrual schedules

  • Lifecycle events: drawdowns, paydowns, rollovers, rate resets, interest and fees

  • OID and PIK accruals; delayed-draw and revolver mechanics

  • Covenant compliance tracking against borrower financials

  • Audit confirmations, trustee tie-outs and audit support

T+0 onboarding and servicing – deals live in the system of record the day they close.

Loan Agency

Independent administrative and sub-agent services for bilateral, club and syndicated facilities. We hold no lending positions. Our only interest is running your facility accurately and on time.

  • Administrative and sub-agent roles on new deals

  • Successor agent transitions from banks and incumbents

  • Rate settings, notices and invoicing to all loan parties

  • Settlement execution with call-back verification on every wire

  • Lender registers, standing data and secondary trades / assignments

  • Cash management, lender distributions and daily reconciliation

Sub-agent model available – stay named as lead agent while we run the mechanics behind the scenes.

Credit Fund Administration Support

Loan expertise embedded in fund administration. Our specialists sit alongside Suntera’s fund accounting teams as the subject-matter experts on every loan question, including the fund’s own facilities.

  • Dedicated loan SMEs supporting your fund administration team

  • Credit and leverage facility support – subscription lines and fund-level borrowings

  • Facility cost verification: utilization, interest on drawn capital, unused-line fees, amortization

  • Structured loan data flowing straight through to NAV and investor reporting

  • Agent liaison on loan queries and discrepancy resolution

  • Loan audit confirmations and year-end audit support

The enablement layer – traditional fund administration, backed by rich loan expertise on one system of record.

 

Built for Complex Instruments. OID and PIK accruals, delayed-draw and revolving facilities, unitranche and participations – handled natively by our platform, not by spreadsheet workaround.

› Discuss Your Portfolio

 

 

 

WHAT SETS US APART

Institutional Discipline, Boutique Attention.

Independent   One team

We never hold lending positions or borrower relationships. In multi-lender deals and workouts, that neutrality is the whole point of an agent.

   Fund administration and loan operations from a single accountable team delivering structured loan data flows straight through to NAV and investor reporting, with no third-party hand-offs.
     
SOC 1 Type II controls   Inspired Partnership™

Our processes are independently audited to the standard your investors and auditors expect, controls you can reference in your own DDQs.

   A named team that knows your portfolio, answers the phone, and shapes the service around your operating model.
     
Complex instruments, natively   Real-time servicing

OID, PIK, delayed draw, revolvers, participations and non-pro-rata structures are handled in-platform, not in a side spreadsheet.

   T+0 onboarding, same-day revised notices and invoices, and direct access to live data through customisable dashboards and our client portal.

 

 

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Within the first year of launching our fund, it became clear that our original administrator was not providing the level of service and expertise we needed. Suntera quickly demonstrated a deep understanding of our complex and specialized industry. Their commitment to client service has been equally impressive. Despite being one of their smaller clients, we have always felt like a priority. They are responsive, accessible, reliable, and consistently deliver on their commitments.
CFO of Open-end Distressed Credit Fund Manager
     

KEY CONTACTS

People You’ll Actually Reach.

Matthew Reynolds

Head of Business Development, Americas

matthew.reynolds@suntera.com

Harvey Tian

Head of Loan Operations

harvey.tian@suntera.com

Beth Mueller

Head of US Fund Services

beth.mueller@suntera.com

Let’s Discuss Your Loan Operations.

Whether you’re launching a new credit strategy or reviewing your current operating model, our specialists can help you explore the right approach for your business.

> Talk to our team
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