This Privacy Notice (the “Notice”) explains what Personal Data the Suntera Global group of companies (“Suntera”, “we”, “us”) will collect from you and how we will use that personal information. We are committed to being transparent with you regarding our use of your personal information and encourage you to contact us on our contact details provided below, should you have any concerns.
Your Personal Data is collected, retained and processed to and in accordance with the requirements of the General Data Protection Regulation (“DP Laws”). For the purposes of DP Laws the Controller is Suntera Group Limited, a company incorporated in the Isle of Man with registered office address Clinch’s House, Lord Street, Douglas, Isle of Man IM99 1RZ. Suntera Group Limited is registered with the Isle of Man Information Commissioner under registration number R001070.
We will obtain and process your Personal Data to:
For each of the abovementioned purposes Suntera processes your personal data on the following legal grounds:
Suntera is committed to ensuring that the Data Subject’s privacy is protected. Should Suntera ask the Indemnitor or Company to provide certain information by which they can be identified when utilising our services, the Indemnitor can be assured that information will only be used in accordance with this Notice.
Suntera is committed to ensuring that Data Subjects information is secure. Any data collected is stored in a secure and protected environment and is correct as it is provided.
We protect your data by:
All staff under-go applicable data protection training and are aware of their obligations under the GDPR.
We take appropriate measures to ensure that any information collected from you is kept only for so long as is necessary for the purpose for which such information is used. Records are usually amended as soon as possible and within 7 days of receipt of any update. Should you note a discrepancy in the information that we hold on you, please contact your Suntera representative or the Data Protection Officer as outlined below.
By agreeing to this Notice and in providing your consent, we may from time to time send you promotional communications in respect of the service being offered to you and in relation to services offered by the wider Suntera Group of companies. If at any time you wish to opt-out, you can do so by e-mailing the Data Protection Officer whose contact details are provided below or by clicking the unsubscribe link on the email communication.
In accordance with this Notice and data protection law, you understand and agree that we may disclose your personal information for the following purposes:
We share your Personal Data to our wider Suntera Global group of companies who are also required to comply with the DP Laws.
We may further disclose your personal information to third parties:
It may in certain circumstance be illegal to transfer any personal data outside the EEA or approved adequate jurisdictions. When we transfer any part of your personal data outside the EEA or adequate jurisdictions we will take reasonable steps to ensure that it is treated as securely as it is within the EEA or adequate jurisdictions. These steps include but are not limited to the following levels of protection:
For the avoidance of doubt we only transfer your personal data within our wider group of companies who are subjected to the DP Laws. Any further international transfers will be not be undertaken unless we have procured your express consent.
We take appropriate measures to ensure that any information collected from you is kept only for so long as is necessary for the purpose for which such information is used. In determining data retention periods, Suntera takes into consideration local laws, contractual obligations, and the expectations of our customer. Any information destroyed is done so in a safe and secure manner. For further information on your data retention and destruction, please contact the Data Protection Officer using the details below.
You have the right to access information held about you. If you wish to exercise such right, please submit a request to us in writing, in the form of a Subject Access Request, to the Group’s Data Protection Officer:
Data Protection Officer
Isle of Man,
Any access request shall be subject to your providing acceptable proof of identification
Your rights also include:
Where relevant, you can also exercise your right at any time by contacting us using the aforementioned details.
We may change this Privacy Notice from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
If you are not satisfied with any complaints, disputes or information provided by Suntera, you have the right to make a complaint to the supervisory authority. The supervisory authority for Suntera Group Limited is the Isle of Man Information Commissioner’s Officer (ICO) who can be contacted via the following link:
We would, however, appreciate the chance to deal with your concerns before you approach the IOM ICO so please contact us in the first instance.