Client Service Director

Private Clients | Jersey | Full Time

About Suntera.

Suntera Global is a leading international provider of fund, corporate and private wealth services, with over 45 years of experience and 550+ specialists supporting a diverse range of industries worldwide, empowering responsible ambition through professional delivery of governance, administration and accounting services, all while focusing on strong relationships and continually evolving to provide the best possible service to clients.

Job Description

About The Role.

As Client Services Director, you will provide professional, high-level expertise to manage and oversee the efficient and profitable administration of trusts and companies, alongside managing your client administration team. You will exercise independent responsibility and discretion, working to broad parameters and policy guidance with direct responsibility to the Board. You will also have the opportunity to:

Your duties will include:

  • Fulfil the specific requirements assigned to Principal Persons under the Money Laundering (Jersey) Order 2008 and other relevant legislation
  • Act as ‘A’ Authorised Signatory for Suntera Jersey on all matters, acting as Director on client entities and as a representative of corporate trustee for client entities
  • Work closely with the Board members on client-related matters to ensure all aspects of client services are provided in a satisfactory and timely manner
  • Actively participate in business development processes and initiatives with a view to developing and building the client base
  • Ensure the corporate brand is upheld at all times and represent the company professionally at client meetings and events
  • Develop, maintain and assess the effectiveness of systems and controls in line with evolving requirements
  • Effectively manage reporting line manager and other staff including coordinating staff appraisals, assisting with the recruitment of additional staff, and monitoring and reviewing performance of reporting lines
Job Description
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What i love about my job

"I joined Suntera Global in July 2015, straight after finishing my A-levels, as Suntera had provisionally offered me a job in March 2015. This early offer eased the stress of job hunting after completing my studies, and I was keen to get involved in the finance industry. I started as a Trainee and have progressed to Manager level over the years. Throughout my career, Suntera and its people have supported my progression, and I have thoroughly enjoyed working here at every stage, as each phase brings new challenges to overcome. Suntera has generously covered the costs of all my qualifications to date, for which I am incredibly thankful. I have been STEP-qualified for a few years now."

Blaise Cornish
Manager, Private Wealth - Jersey

About you.

Skills and Requirements: 

  • Extensive experience operating at a similar level within a similar business
  • A relevant professional table 4 qualification recognised by the JFSC, such as STEP/ICSA Diploma (now CGI)
  • Strong knowledge of all risk and compliance regulation relevant to Jersey
  • Experience managing and developing a team in a busy, fast paced environment, focused on delivering best in class service
  • Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels
  • A solution-drive attitude to problems
  • The ability to work using your own initiative and make decisions within Private Client  policies and procedures

Personal qualities

  • Integrity
  • Inspires client and team confidence
  • Adaptable and versatile
  • Assertive and confident
  • Discrete and tactful
  • Emotional resilience
  • ‘Can do’ attitude
  • Role model
  • Appropriate office conduct and attitude to work

 

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis. In addition to a competitive salary, you will be rewarded with a performance-driven bonus, a comprehensive flexible benefits package, and the training and career opportunities that come as standard with a dynamic and rapidly growing group of companies.

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