Client Services Director

Title

Client Services Director

Location

Jersey

About Us

Respected and trusted as a professional partner by a broad range of corporate, private, and institutional clients worldwide, we are continually looking for opportunities to evolve our business while providing clients with the best possible services. Due to our continued growth and commitment to providing best-in-class solutions, we are looking for a dedicated individual to head up our Client Services team and help us continue to exceed client expectations. 

About the Role

As Client Services Director, you will provide professional, high-level expertise to manage and oversee the efficient and profitable administration of trusts and companies, alongside managing your client administration team. You will exercise independent responsibility and discretion, working to broad parameters and policy guidance with direct responsibility to the Board. You will also have the opportunity to:

  • Fulfill the specific requirements assigned to Principal Persons under the Money Laundering (Jersey) Order 2008 and other relevant legislation;
  • Act as ‘A’ Authorised Signatory for Suntera Jersey on all matters, acting as Director on client entities and as a representative of corporate trustee for client entities;
  • Work closely with the Board members on client-related matters to ensure all aspects of client services are provided in a satisfactory and timely manner;
  • Actively participate in business development processes and initiatives with a view to developing and building the client base;
  • Ensure the corporate brand is upheld at all times and represent the company professionally at client meetings and events;
  • Develop, maintain and assess the effectiveness of systems and controls in line with evolving requirements; and
  • Effectively manage reporting line manager and other staff including coordinating staff appraisals, assisting with the recruitment of additional staff, and monitoring and reviewing the performance of reporting lines.

About You

You will be a Jersey Entitled resident with good organisational skills and experience working in a trust and company administration environment. The following attributes would also be advantageous:

  • Hold a relevant professional qualification with the flexibility and willingness to learn;
  • Excellent verbal and written communication skills;
  • Appropriate computer knowledge;
  • A good understanding of general compliance; and
  • The drive to deliver a high-quality service to clients.

This is an exciting opportunity to join a dynamic and growing team in our Jersey office. You will be rewarded with a competitive salary, performance-driven bonus, full training and the career opportunities that come as standard with a dynamic and rapidly growing group of companies.    

Apply now

Our Jersey office 

Our Jersey office is located in the heart of the financial district in St Helier. Based in Castle Street, our office can be found mid-way between the junctions with Charing Cross and Commercial Street and is just a two minute walk from the retail precinct on Queen Street. Suntera Trustees (Jersey) Limited is regulated by the Jersey Financial Services Commission. 

Key People

Meet the team members and line managers you may interact with during the hiring process and on the job.

Claire Machin

Group Director, Head of Private Wealth, Jersey 

Sharon De Mendonca

Chief People Officer

Jersey

Paul Mundy

Managing Director of Fund Services, Jersey